Can I get dental treatment online in the UK?
Yes, for some dental problems. If you think you have a dental infection and can't see a dentist quickly, a UK clinician can assess you online and, if suitable, send short-term treatment to your door. It's interim relief only, you still need to see a dentist to fix the cause.
Reviewed by Abdullah Bhana, Prescribing Pharmacist · Last reviewed: 27 October 2026
Start Dental AssessmentWhat online dental care can and can't do
It can
Assess symptoms of a suspected dental infection
Provide short-term treatment if a clinician decides it's suitable
Help you manage while you wait for a dentist
It can't
Fill, extract or repair a tooth
Examine your mouth in person
Replace check-ups or ongoing dental care
How it works
- 1Create an account and answer questions about your symptoms and health (about 5 minutes).
- 2Upload one clear photo of the affected area.
- 3Pay £34.99. A UK clinician then reviews your case, usually within 24 to 48 hours.
- 4Upload photo ID with your address and a selfie.
- 5If approved, treatment is sent by tracked UK delivery. If not suitable, you get a full refund.
When to get urgent help instead
Call 999 or go to A&E if you have difficulty breathing, speaking or swallowing, swelling around your eye or neck, or a lot of swelling in your mouth. If you need an urgent dentist and can't get one, call 111.
Common questions
Can I get dental treatment online in the UK?
Yes, for some dental problems. Emergency Dental RX lets UK residents aged 18 and over complete an online assessment for a suspected dental infection. A UK clinician reviews your answers and photos and, if treatment is suitable, it is sent to you by tracked UK delivery. Online treatment is interim relief only: you still need to see a dentist.
What can an online dental service help with?
An online service can assess symptoms of a suspected dental infection and decide whether short-term prescription treatment is suitable while you wait for a dentist. It cannot fill, extract or repair teeth, carry out a physical examination or replace regular check-ups.
Who reviews my assessment?
A UK prescriber working with a GPhC-registered pharmacy (registration 9012762) reviews every assessment. Treatment is not guaranteed and is only supplied if the clinician decides it is suitable.
How much does it cost?
£34.99 in total, covering the assessment, clinician review, treatment if approved and tracked UK delivery. If the clinician decides treatment is not suitable, you receive a full refund.
What do I need to provide?
You create an account, answer health questions, upload at least one clear photo of the affected area and, after payment, upload photo ID with your address and a selfie. Treatment is not sent until your identity has been checked.
When should I not use an online service?
Call 999 or go to A&E if you have difficulty breathing, speaking or swallowing, swelling around your eye or neck, or a lot of swelling in your mouth. If you need an urgent dentist and cannot get one, call 111.
More help: tooth pain and dental infection advice.
For UK residents aged 18+. Supplies are limited to one every 6 months and no more than two a year.